Help Center

Welcome to our help center! Here you will find answers to frequently asked questions.

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What e-learnings do you offer?

The Animal Uni offers a unique range of wildlife. Take a quick look at 'Online programs - our range' and discover them all. Each e-learning is unique, which is why we can never announce in advance when a new one will be launched.

Is there a certificate after completing the e-learning?

Yes, that is correct. After each module, the participant will be able to test their knowledge by means of a quiz. A quiz consists of both open and multiple choice questions, so this is the ultimate test to know whether you understand the content. If the participant scores at least 80% on the entire line, they will receive an online certificate of completion. In addition, a nice badge will appear in your online profile. Would you like a printed version? Then contact us.

Who are your courses suitable for?

Our offer is suitable for both young people and adults. The system we work with is user-friendly. Do you have any questions? Then you can always contact us via the contact form under 'Contact' or send an email to: info@theanimaluni.be . Our courses are ideal for animal lovers, sympathizers with a passion for animals and nature, volunteers in animal care, students Bachelor's degree in animal care with a focus on wildlife, travelers who want to know more about the animals they can encounter during their travels. Our courses are written with sufficient context and supplemented with images, sound fragments, videos and more.

How long do the courses last?

Each course is unique. This means that one is already a bit longer or shorter than the other. You will also notice this in the content (number of modules and lessons) and the purchase price. Each participant is given 365 days (or 1 year) to understand a course. This does not mean that these contain content that you will be busy with for a whole year. On average, our participants complete an e-learning 1 month after purchase.

What is the difference between an e-learning and a course?

At The Animal Uni we are working hard to transform all our e-learning into physical courses that will be available through our webshop. Each course contains the same extensive content as the online version, including access to valuable extras such as files, images, audio and video clips. This means that you can now enjoy all the learning material in a tangible medium. QR codes give participants access to the extras. The participant will receive an invitation with access to the online quizzes. Only when a participant submits their answers online will they have a chance to win an online certificate of completion and badges.

What should I imagine when it comes to such a course?

Each course is personally printed in colour and double-sided by The Animal Uni and bound with plastic binding spines. The course consists of an introduction, table of contents, modules with lessons, quizzes and references.

Is there a certificate after completing the e-learning?

Yes, this is correct. If the participant scores at least 80% on the entire line, he will receive an online certificate of completion. In addition, a nice badge will appear in your online profile. Do you want a printed version? Then contact us.

How can I purchase a course?

Simple. When The Animal Uni also offers its e-learning as a course, it will appear in the webshop. Go to the webshop, filter on 'course' and make your choice. Add it to your shopping cart and pay. When you have completed your payment, we will start working on your order.

What payment methods do you accept?

To complete your purchase, we offer the following payment methods: Credit/debit cards, Online bank transfer, PayPal. Would you like an invoice? Please contact us by email at info@theanimaluni.be .

How long does delivery take?

We do our best to ship your order as soon as possible. Shipping will take place within 1-3 business days after receiving the order. Please note that delivery time may vary depending on your location.

Do you also sell on other online platforms?

Yes, this is correct. Interested parties can also find our articles on the online platform bol.com, Trooper Webshop and Google products.

Do you sell gift cards?

Yes, this is correct. We sell e-gift cards (only online, not physical) that can be spent by yourself and others. Valid for 1 year. Not exchangeable for other discounts or cash. Can be applied directly in your shopping cart.

How do you get access to the blog?

Discover more with The Animal Uni's exclusive concept: 'More'. Here we strive to offer our members a unique experience, with access to immersive blogs that are guaranteed to pique your curiosity. Join now and enjoy The Animal Uni's exclusivity.

Is your question not listed? Or do you not get an answer to your question(s)? Contact us via the contact form or send us an email to info@heanimaluni.be .

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