Our store policies
Quality and Ethics
We are committed to offering the highest quality products, manufactured while adhering to ethical standards. Our products have been carefully selected.
Returns Policy
We strive for your complete satisfaction with your purchase. If you are not completely satisfied with a product, you can return it within 30 days of purchase. Make sure the product is unused and in its original packaging.
Dispatch
We do our best to ship your order as quickly as possible. Shipping takes place within 1 to 3 working days after receipt of the order. Please note that delivery time may vary depending on your location.
​
Shipping companies:
- DPD, Mondial, Bpost, DHL
Customer service
We are always ready to address any questions or concerns you may have. Feel free to contact us at info@theanimaluni.be or chat with us! during our office hours.
Privacy Policy
We respect your privacy and protect your personal information. Our full privacy policy is available on our website, and we ensure that your data is kept secure and confidential.
Collaborations and Partnerships
We are open to collaborations and partnerships with companies and organizations that share the same values as us. Please contact us at info@theanimaluni.be if you are interested in collaborating with The Animal Uni.
Payment
We strive to make your shopping experience as smooth as possible. Below are our payment policies so you can shop and pay with confidence.
​
Our accepted payment methods include PayPal, credit/debit cards and Klarna.